Inbox triage
AI reads the message, understands the topic and routes it to the right person, with a summary ready.
Service · Curitiba and online
AI automation
Customer service, request triage and repetitive tasks automated with AI, always with someone on your team reviewing what goes out to the customer.
What can be automated
AI automation
Inbox triage and reports that run on their own.
Draft replies
The reply arrives written for the team to review and send. Nothing goes to a customer without a person seeing it.
Reports that build themselves
The week’s numbers gathered and explained, without anyone pressing a button.
Data from one place to another
A website request becomes a CRM record, which becomes a task for the team.
One task at a time
We start with what takes the most time, measure before and after, and only then move to the next.
Documented
Every automation has a manual, so your team knows what runs and how to switch it off.
Process
How it works
Conversation
You tell us what you need by email or on a video call. The proposal arrives in writing, with price and timeline.
Draft
The first automation designed with you and tested on real data from your operations before it goes into daily use.
Reviewed code
AI writes the first version; a developer reviews every screen before launch. The code lives in a repository in your company’s name.
Live, and after
Launch with technical SEO. After that, maintenance stays with Walk on a monthly plan or moves to your team, with documentation.
Goes well with AI automation
Location
Frequently asked questions
No. It prepares; someone on your team reviews and sends. That’s how Walk works, too.
Repetitive ones with clear rules: message triage, entering orders, reports, moving data between systems.
It depends on how many tasks and how many systems are involved. The quote arrives in writing, with price and timeline.
Send us your brief
Email walk@walk.productions and get a written quote within 48 hours. You’ll hear back from Hare or Gabriel.
Prefer WhatsApp? +55 41 8820-3490